RETURNS
We do not accept return requests after the order has been placed successfully and payment is made by the buyer.
EXCHANGE
We will accept exchange requests subject to the terms and conditions mentioned below:
- Exchange requests will be entertained only in case the product(s) received by the buyer are in damaged or expired condition. All the refunds would be in the form of store credit only.
- Buyer has to inform us of his/her intention to exchange the damaged/expired products within 48 hrs of receipt of the goods at his/her shipping address. For damaged/expired products, images of the product along with batch number must be emailed to us on himanshustore1@gmail.com
- Exchange orders will be shipped to you only after we receive the damaged or expired products from you. The damaged or expired products are to be sent back to the following address:
- Himanshu Store, +91-9911539323, c/o B36/2 ismailpur road jaitpur near by gyan mandir chowk jaitpur Badarpur, New Delhi – 110044
CANCELLATION AND REFUND
We do not accept cancellation and refund requests once the order is successfully placed and payment is processed by the payment gateway.
Refund requests will only be considered in the following cases, and refund will be in the form of store credit only:
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If we do not ship the products to the buyer within 7 working days of placing the order at our website, the buyer can request for a refund.
- If the buyer does not receive the delivery of the ordered products within 30 days of placing the order at our website.
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If the shipping location is not serviced by our partner courier companies.
No refund requests will be accepted for the damaged goods. The damaged products can only be exchanged as per our exchange policy.
No Return requests will be entertained in the following cases
- If a customer wants to return the product for the reason that he/she doesn’t like it after delivery of the product or feels the product doesn’t match his or her expectations.
- Incorrect or insufficient address mentioned by the customer
- Non-availability of recipient at the mentioned address and/or premises
- Refusal to accept products
- Delivered to the person at the mentioned address other than the customer himself.
- Force majeure event
- In case the product has undergone any tampering by the customer
All emails in this regard are to be sent to himanshustore1@gmail.com
Please read the following Terms, of use “Terms” carefully before using this website
These Terms govern your use of this website; by using this website…………………, you accept these Terms in full.
If you disagree with these Terms or any part of these Terms, you must not use this website.
By ordering any of our products, you agree to be bound by these terms & conditions.
Bola Raghavendra Kamath and Sons Private Limited reserves the right to change this policy without prior notice. The policy will be updated on this website before it gets effective.
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